In view of the increasing digitalization of public services, it is important to be aware of changes in the way the Brazilian Federal Revenue Service provides services. In line with the trend towards optimization and modernization, face-to-face services for various services were converted to the online model and the CNPJ Desk is no longer available, since March 2020, at Federal Revenue offices.
What was the CNPJ Desk?
The CNPJ Desk was a service offered by the Brazilian Federal Revenue Service that allowed obtaining information about the National Registry of Legal Entities (CNPJ) of companies. This service was made available at Federal Revenue service points or through specific channels, allowing, among other things, companies to update registration data, correct errors or inconsistencies, or regularize pending issues and irregularities.
It was common for these issues to be resolved in person, with an average response time of around 24 hours for some procedures. However, with the centralization of services on digital platforms, there is an increase in the average time, which can vary between 15 and 20 days, depending on the complexity of demand and the volume of pending requests.
What is the solution?
This change in the Federal Revenue’s service scenario reinforces the importance of efficient management of deadlines and documents by companies. Just as outdated records can generate bureaucratic obstacles and even the suspension of state registration , as discussed in one of our articles, relying on digital services with extended deadlines can directly impact the regularity and operation of companies.
Therefore, it is necessary to keep public records updated with the City Hall, State and Federal Revenue Service, which is crucial to avoid difficulties in obtaining permits , licenses, clearing certificates and in participating in bidding processes.
To avoid having to depend on the Federal Revenue Service’s service deadlines and ensure your company’s regularity, PLBrasil Paralegal offers complete support in the management of all types of records necessary for incorporation and operation, including the maintenance of updated records with public bodies. Through our Digital Platform, our clients can concentrate all corporate documents and the company’s history is concentrated and permanently available, with monitoring of deadlines and obligations.
Proactive document and deadline management, with the support of experts such as those at PLBrasil Paralegal, becomes the most effective strategy to ensure compliance and avoid interruptions in your company’s activities.
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