{"id":38870,"date":"2024-03-07T11:25:46","date_gmt":"2024-03-07T14:25:46","guid":{"rendered":"https:\/\/www.plbrasil.com.br\/?p=38870"},"modified":"2024-03-07T11:38:57","modified_gmt":"2024-03-07T14:38:57","slug":"digital-processes-at-the-federal-revenue","status":"publish","type":"post","link":"https:\/\/www.plbrasil.com.br\/en\/digital-processes-at-the-federal-revenue\/","title":{"rendered":"Digital processes at the Federal Revenue: how does it work?"},"content":{"rendered":"

By Tatiana Fernandez<\/b> and Rodrigo Bizarria<\/b><\/p>\n<\/div><\/div><\/div>

The Federal Revenue of Brazil, the body responsible for managing the Customs and Tax Administration at a national level, promotes constant improvements in its inspection apparatus and in the tools made available to taxpayers. In this sense, it implemented its own website in 1996, having created, in 2005, the Virtual Taxpayer Assistance Center (e-CAC), which was recently announced to be replaced by a new Services Portal.<\/p>\n<\/div><\/div><\/div>

Until then, the organization’s service was provided exclusively in person, requiring prior scheduling, which sometimes resulted in a wait of months, depending on the location. The e-CAC<\/a> was the first step streamlining and modernizing contact between taxpayers and the IRS. Now, the new Services Portal will bring together all the services offered to citizens and businesspeople, with the aim of improving the user experience in terms of digital interaction with the agency.<\/p>\n<\/div><\/div><\/div>

Since March 2020, motivated by the COVID-19 pandemic, some services such as CNPJ registration, for example, began to be carried out exclusively through a digital process, treated by the agency as \u201ce-process\u201d. It is, in the words of the Federal Revenue itself, an \u201celectronic system for controlling, managing and judging digital, sequential tax administrative acts, which involve tax credit and residually, for administrative economy, administrative acts in general controlled by the Council Administrative Office of Tax Appeals (CARF)<\/a>, Attorney General of the National Treasury (PGFN)<\/a> and the Brazilian Federal Revenue Service (RFB)<\/a>\u201d.<\/p>\n<\/div><\/div><\/div>

Who can use it?<\/strong><\/p>\n

Any individual or legal person registered with the Federal Revenue of Brazil, with a valid CPF or CNPJ, can use the e-process still through the e-CAC portal, which will remain active until all services are adapted to the technology of the new Services Portal. It is also possible, within the system itself, to appoint attorneys (accountants, lawyers, among others) to carry out, on behalf of the client, services that may be contracted.<\/p>\n<\/div><\/div><\/div>

To access all features, you must log in<\/em> using a GOV.BR<\/a> account or digital certificate.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

What matters can be dealt with through the e-process?<\/h3>\n<\/div><\/div><\/div>

There are several services that can be requested through the e-process. Among them, the following stand out:<\/p>\n<\/div><\/div><\/div>